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The AI Assistant solves most questions instantly. Ask your question or describe a problem you have as if you were speaking with tech support.

Hi, I’m Rimantas Petrauskas, creator of the Local Trade Copier for MT4 & MT5.

rimantas-petrauskas-book-mockup-trading-mindset-unlocked-620x510-optimized

Rimantas Petrauskas, founder and creator of the Local Trade Copier for MT4 & MT5, is holding his book Trading Mindset Unlocked.

Over the years, our support team has answered thousands of questions about installation, configuration, trade copying, symbol mapping, risk settings, troubleshooting, and more.

Today, you can get those same answers instantly using our AI Assistant.

The AI Assistant has been trained on:

  • Local Trade Copier documentation
  • Video tutorials
  • Frequently asked questions
  • Troubleshooting guides
  • Product updates and features

Instead of waiting hours (or days) for an email reply, simply describe your problem and receive step-by-step help immediately.

The AI Assistant Can Help You With:

  • Installation and setup
  • Trade copying issues
  • MT4 to MT5 configuration
  • MT4 to MT4 configuration
  • MT5 to MT5 configuration
  • MT5 to MT4 configuration
  • Symbol mapping problems
  • Risk management settings
  • Error messages
  • VPS setup questions
  • Broker-specific configuration
  • Feature explanations
  • General troubleshooting

For best results, provide as much information as possible.

You can:

  • Describe the issue in detail
  • Copy and paste error messages
  • Upload screenshots of your MetaTrader platform
  • Upload screenshots of Local Trade Copier settings
  • Explain what you expected to happen and what actually happened

The more information you provide, the better the answer will be.

Most questions can be solved within minutes without waiting for support.

Additional Resources

Before contacting us, you may also find these resources helpful:

  1. Local Trade Copier documentation
  2. Local Trade Copier Video Tutorials
  3. What to do when Local Trade Copier does not copy trades?
  4. Frequently Asked Questions (FAQ)
  5. Read this blog post, “Troubleshooting Expert Advisors on MetaTrader 4“.

Contact Form (Use Only If Necessary)

Please note that we do not offer live chat or human chat support.

If the AI Assistant is unable to solve your issue, you may submit a support request using our contact form.

When submitting a support request, please include:

  • Trade numbers from the master account involved
  • Trade numbers from the client account involved
  • Master platform log files located in:
    Data Folder\MQL4\Logs
    or
    Data Folder\MQL5\Logs

  • Client platform log files located in:
    Data Folder\MQL4\Logs
    or
    Data Folder\MQL5\Logs

  • Screenshot of the Server EA dashboard
  • Screenshot of the Client EA dashboard
  • Description of the issue and steps already taken

You can open the MetaTrader Data Folder by selecting:

File → Open Data Folder

Providing complete information helps us investigate your issue much faster.

Thank you for using Local Trade Copier.

Contact support team

Rimantas Petrauskas
Creator of Local Trade Copier for MT4 & MT5